Advice Services

If you are having difficulties dealing with debt problems, you should seek specialist advice. Before seeing an advisor about money issues, it is useful to make a complete list of your debts and work out your income and expenditure.

Apply For A Grant

The easiest way for an individual to apply is via the Trust’s online application form

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Money & Debt Advice

National Debtline

The helpline that provides free confidential and independent advice on how to deal with debt problems. Call 0808 808 4000.

Advice UK

umbrella organisation which has lists of community organisations who can offer free and impartial advice.

Association of Charity Officers (ACO)

ACO is an umbrella group that supports charities that help people by sharing information and ideas, developing good practice, offering networking opportunities and the chance to discuss mutual problems and share solutions. Working together with Turn2us, ACO also provides a Helpline service for those in need looking for charitable assistance.

Charity Choice

Information and contact details for thousands of UK charities and non-profit organisations.

Citizens Advice

Citizens Advice provide a free and impartial money advice service that offers help to those struggling with financial difficulties. They do not have a national telephone number because they only deal with people at their local offices. You can find details in the local telephone directory, in libraries or on their website.

Money Advice Trust

A charity formed in 1991 to increase the quality and availability of free, independent money advice to people with debt problems. The Money Advice Trust works with its partners to make sure people with debt problems have access to the money advice they need.

StepChange Debt Charity

A registered charity whose purpose is to assist people who are in financial difficulty by providing free, confidential debt advice and no-fee debt solutions. Their online debt counselling service, provides instant, anonymous advice, a personalised budget and a realistic recommendation. No commitment is required and the service is free of charge.

The Institute of Money Advisers (IMA)

The IMA is the only professional body acting solely for money advisers in England, Wales and Northern Ireland. It has over 1,400 Northern Ireland. It has over 1400 members drawn from right across the free* money advice sector.


Turn2us is a charity set up to help people in financial need access money available to them through welfare benefits, grants and other help. The free, comprehensive website features a benefits calculator and a grants search section to find organisations that may be able to offer financial assistance. Information is available to help manage finances and assist you in reducing your bills.

Welfare Rights Advice Service

Some councils have a welfare rights advice service or have links to an independent local service.