Privacy Policy

The Trust provides a significant difference to the lives of those in need by awarding grants to clear energy debts. In exceptional cases the Trust can also help with other priority household costs and items. The Trust also funds voluntary organisations to provide money and fuel debt advice services.

Apply For A Grant

The easiest way for an individual to apply is via the Trust’s online application form

Apply Now »

Privacy Policy

The npower Energy Fund does not capture, process and store any sensitive information about individuals who access this Web site, except where you have provided your personal details as part of an application process or enquiry. The personal details you supply to the npower Energy Fund, will be used solely for the purposes of assessments for grants.

If you are under 14 you should ask permission of a parent or guardian before sending personal or sensitive information to anyone on line.

Links to other websites

The npower Energy Fund website contains links to other recommended websites. Other sites may link to the npower Energy Fund website, but this in no way does indicates our endorsement of those sites or their content.

We encourage all visitors to read the privacy statements of each website that collects personal information.

Disclosure to other parties

We may need to share your information with our service providers, associated organisations and agents for the purposes of assessment or seeking additional support and help for you.


To enable us to make the site available and to monitor and improve the Site, we may gather certain information about you, including details of your operating system, browser version, domain name and IP address, and the details of the website you linked from to the site. This is technical informaion and does not identify you.

Security of emails

No data transmission over the Internet can be guaranteed to be 100% secure. Therefore the npower Energy Fund cannot guarantee that personal or sensitive information remains confidential during transmission over the Internet. All emails sent to the npower Energy Fund will be monitored and checked to ensure our systems operate effectively.

Data Protection

The Data Protection Act allows you to have access to information the npower Energy Fund holds about you and, where appropriate, have it corrected or deleted and a small administration charge of £10 will be made when providing information. Please address all your requests to